Conterra’s Hosted Voice product is designed to revolutionize communication within your organization. By combining robust features, reliability, and seamless integration with Microsoft Teams, we offer a comprehensive solution that enhances collaboration, productivity, and customer service.
Key Features:
Full Collaboration Suite: Conterra’s hosted voice product goes beyond traditional phone systems. It provides a suite of collaboration tools, including voice calls, video conferencing, chat, and file sharing—all accessible from a single interface.
Microsoft Teams Integration: We can seamlessly integrate our voice solution with Microsoft Teams. This integration allows users to make and receive calls, conduct video meetings, and manage voicemail—all within the Teams environment. No need to switch between apps; everything happens right where your team collaborates.
Advanced Call Routing: Our system offers intelligent call routing based on the rules you define. Whether it’s time-based routing, geographic routing, or skill-based routing, we ensure calls reach the right person efficiently.
AI-Enhanced Call Reporting: Gain insights into call patterns, peak hours, and performance metrics. Our system provides detailed analytics, helping you optimize communication workflows.
Voicemail and Transcriptions: Never miss an important message. Voicemails are accessible through Teams, and our transcription feature converts voicemails into text for easy review.
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