Conterra vFAX is a cutting-edge virtual fax service that combines traditional faxing methods with advanced digital technology. Whether you’re a small business or a large enterprise, vFAX offers a range of features designed to streamline your communication processes.

  • 1
    Mobility and Convenience: Virtual faxing allows you to send and receive faxes from anywhere, eliminating the need for a physical fax machine. Whether you’re in the office, at home, or on the go, you can manage your faxes easily.
  • 2
    Confidentiality: Online fax services maintain the security and privacy of your documents. Unlike traditional fax machines, where anyone near the machine can access incoming faxes, virtual faxes are delivered directly to your inbox, ensuring confidentiality.
  • 3
    Reduced Costs: By eliminating the need for paper, ink, and a dedicated fax line, virtual fax services can significantly reduce costs. You’ll also save on maintenance and repair expenses associated with physical fax machines.
  • 4
    Time Savings: Virtual faxing streamlines the process. You can quickly send and receive faxes without waiting for paper to feed or dealing with busy signals. Plus, searching for old faxes becomes easier with digital archives.
  • 5
    Paperless and Private: Going digital means less paper clutter and a more environmentally friendly approach. Additionally, virtual faxes are private and accessible only to authorized recipients

Virtual Fax (or vFax) is an alternative to a physical fax machine and allows users to receive faxes via email. To receive faxes, a phone number must be directed to the Virtual Fax. Inbound faxes to that number are converted into PDF files which are then delivered to the email addresses specified for that line. Additionally, faxes can be received by a fax machine connected to an ATA.

There are three types of Virtual Fax services:

Shared Virtual Fax

The user’s phone number can receive both phone calls and faxes. Faxes are received by the user’s voicemail box and are forwarded to the user based on their Forward Voicemail to Email settings. It is up to the user receiving the fax not to answer the call and let it go to voicemail so the fax can be received.

Dedicated Virtual Fax.

The phone number is set up to receive faxes only. Dedicated Inbound Virtual Fax lines are available on SIP Trunking, Cloud PBX, and Conterra Unified Communications. Not available for Home Phone accounts, which are limited to one line.

Outbound Virtual Fax

Once it’s enabled on an account, Conterra Unified Communications end users who have an email address on their profile can send faxes as a PDF attachment right from their email accounts. Available as an added service on CUC.