As we head into 2022, organizations and business enterprises are cautiously optimistic about growth. 2020 and 2021 were challenging years, but businesses have learned to adapt using technology to maintain operations and meet their customers’ needs. Here are four elements of technology that businesses need to thrive.
- Reliable internet
Many businesses have relied on the internet to help bridge gaps in operations and support business growth during the pandemic. In fact, 60-70% of consumers are embracing an omnichannel shopping experience, with social media making a large impact.1 These consumer trends will likely continue as businesses open back up, as consumers enjoy the convenience and ease of omnichannel shopping options. Businesses that want to stay relevant must embrace these consumer behaviors, regardless of what type of business you have. Reliable internet with a carrier that supports your online operations is vital for businesses that want to continue growing.
- Business phone
While the internet is essential for professionals and business operations, telecommunications play an important part in daily operations. It is important that your business phone is tailored to your needs, providing services that support your employees and customers. This means a dedicated business line for customers to contact you and professional voice solutions for employees, rather than relying on employee personal cell phones. On top of that, voice solutions need to be customized to your specific organizational needs with a comprehensive service-level agreement (SLA), rather than a one-size-fits all package.
- Trustworthy communications
While there may be shortcut offerings for internet and phone services, businesses that are serious about growth understand the importance of trustworthy solutions, including internet, phone, or cloud services. Business technology that efficiently services customers and provides trustworthy communications – for example, online servers or portals – is better able to support employees in their roles and inspire confidence in customers. It can be tempting to cut corners and use shared broadband options at cafes or consumer cloud options designed for limited personal use, but these inconsistent broadband options compromise your data and restrict your business growth. This type of mistake destroys the trust of your customers.
- Business ethernet
Customized ethernet solutions allow for more efficient and effective operations, which, in turn, allows businesses to grow. Ethernet options tailored to your specific needs provide end-to-end visibility and high protection against online security threats. Business ethernet solutions streamline operations and extend your network regardless of where business takes place. This is particularly important in today’s business environment, allowing you to work quicker, act faster, and communicate seamlessly with your own cloud infrastructure.
There’s a new standard in business connectivity: 100% fiber service.
Each of these technologies share something in common: They require a fast and reliable network with 100% fiber service. Partner with an experienced, high-capacity network provider for communications solutions that enable your organization to grow. Give us a call and let’s chat about how we can help you today!
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