At Conterra we are committed to respecting the intellectual property rights of others while providing reliable internet services. If you believe that content hosted on or transmitted through our network infringes your copyright, you may file a Digital Millennium Copyright Act (DMCA) notification with our designated agent.

How to File a DMCA Notification

To ensure your complaint is processed promptly, please include the following information:

  1. Your Contact Information: Provide your full name, mailing address, phone number, and email address.
  1. Identification of the Copyrighted Work: Describe the copyrighted work that you believe has been infringed.
  1. Identification of the Infringing Material: Provide a clear description of the material or activity you believe infringes your copyright, along with the location (e.g., URL or IP address) of the infringing content.
  1. Good Faith Statement: Include a statement that you have a good faith belief that the use of the material is unauthorized by the copyright owner, its agent, or the law.
  1. Accuracy Statement: State that the information in your notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
  1. Your Signature: Sign the notification physically or electronically.

Send notifications of claimed copyright infringement only to:

Counter-Notification Process

If you believe material you posted, accessed, or transmitted was identified, removed, or disabled in error, you may submit a counter-notification. Please include the following:

  1. Your Contact Information: Full name, address, phone number, and email.
  1. Identification of the Identified Material: Describe the material and its location prior to removal.
  1. Statement of Good Faith: Include a statement under penalty of perjury that you believe the material was removed by mistake or misidentification.
  1. Consent to Jurisdiction: State that you consent to the jurisdiction of the federal district court for your area or, if outside the United States, to the jurisdiction where we are located.
  1. Your Signature: Provide a physical or electronic signature.

Send counter-notifications of claimed copyright infringement only to:

Note: Misuse of the DMCA process may lead to legal consequences. Please ensure all information provided is accurate before submitting a notice or counter-notification.

If you have further questions about this process, feel free to contact us at CopyrightCompliance@conterra.com.

To view our DMCA Repeat Infringer Policy, please click here.