CONTERRA SUPPORT SERVICES

Conterra’s expertise includes a wide range of Turnkey Network Services, including:

  • Professional Engineering and Network Design
  • All Appropriate Licenses & Permits
  • Infrastructure and Civil Work
  • Network Management
  • 24/7/365 Help Desk and On-site Maintenance
  • Customized and Scaleable Broadband Network Services
  • Service Level Agreements
  • E-Rate Assistance


Implementation / Deployment Process

A typical project will take approximately 120-180 days to complete from receiving authorization to proceed. It is accomplished by an Interdisciplinary Project Team consisting of RF Engineers, Real Estate & Zoning Specialists, IT Network Engineers, Construction Managers, Logistic Specialists, Tower Riggers, Electricians & Electronics Installers and Field Operations personnel.

Conterra Support

Conterra supports its customers with a state-of-the-art Network Operations Center (NOC) located in the Conterra Corporate Offices in Charlotte, NC that proactively monitors all networks 24 hours a day, 7 days a week and 365 days a year, to ensure carrier-grade performance.

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